Center for Advanced Research

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  • FedEx
    FedEx, employing over 148,000 people, turned to The 7 Habits of Highly Effective People to deal with intense competition for customer satisfaction.

    ORGANIZATIONAL CHALLENGE: Increase Customer Satisfaction
    TYPE OF ORGANIZATION OR INDUSTRY: Transportation/Automotive
    Location: N/A
    Date of Study: N/A
    TYPE OF DOCUMENT: Success Story
    Pages: 1    Illustrations: 0
    FRANKLINCOVEY SOLUTION: The 7 Habits
    Author: N/A
  • Financial Group
    Faced with the challenges of wasteful internal processes, late and over-budget projects, and misaligned acquisition efforts, this large financial group decided to implement The 4 Disciplines of Execution. Within the first three months of training, management saw an increase in employee productivity and a reduction of “in-force” days. The financial group also noticed an increase in project productivity as its projects were completed ahead of schedule.

    ORGANIZATIONAL CHALLENGE: Improve Employee Productivity
    TYPE OF ORGANIZATION OR INDUSTRY: Financial Services/Insurance
    Location: U.S.A.
    Date of Study: 2005
    TYPE OF DOCUMENT: Success Story
    Pages: 1    Illustrations: 0
    FRANKLINCOVEY SOLUTION: The 4 Disciplines of Execution
    Author: N/A
  • FOCUSING ON IMPROVEMENT AT HERTZ
    Hertz Corporation, the world’s leading car-rental company with operations in more than 150 countries, introduced FOCUS: Achieving Your Highest Priorities and The 7 Habits of Highly Effective People training to enhance the leadership skills of its employees. The company has seen a dramatic increase in the proactivity of its employees since the training was introduced.

    ORGANIZATIONAL CHALLENGE: Improve Leadership Skills
    TYPE OF ORGANIZATION OR INDUSTRY: Transportation/Automotive
    Location: U.S.A.
    Date of Study: 2005
    TYPE OF DOCUMENT: Success Story
    Pages: 2    Illustrations: 0
    FRANKLINCOVEY SOLUTION: The 7 Habits, FOCUS: Individual Effectiveness
    Author: N/A
  • Fred Meyer
    Struggling with a high employee-turnover rate, Fred Meyer, the nation’s third-largest super center operator incorporated The 7 Habits of Highly Effective People training in its Alaska, Washington, Oregon, and Idaho, U.S.A. stores. As a result, the region ended 2005 with the second-lowest turnover rate in the company.

    ORGANIZATIONAL CHALLENGE: High Employee Turnover
    TYPE OF ORGANIZATION OR INDUSTRY: Retail
    Location: Alaska, Washington, Oregon, Idaho, U.S.A.
    Date of Study: 2005
    TYPE OF DOCUMENT: Success Story
    Pages: 1    Illustrations: 0
    FRANKLINCOVEY SOLUTION: The 7 Habits
    Author: N/A
  • Frito Lay at the Speed of Trust (long version)
    A powerful video on the value of the FranklinCovey Speed of Trust process to Frito Lay North America.  Short (8 minutes) and long (14 minutes) versions are available here.  Frito Lay's Speed of Trust training course was custom-designed by FranklinCovey's Custom Solutions team.

    ORGANIZATIONAL CHALLENGE: Improve Teamwork, Other Problems, Improve Leadership Skills
    TYPE OF ORGANIZATION OR INDUSTRY: Retail
    Location: Plano, Texas, USA
    Date of Study: November 2009
    TYPE OF DOCUMENT: Video
    Pages: 0    Illustrations: 0
    FRANKLINCOVEY SOLUTION: Speed of Trust
    Author: N/A
  • Frito Lay at the Speed of Trust (short version)
    A powerful statement on the value of the Speed of Trust principles in improving the ability of a company to weather serious threats to their success.  Short version video (8 minutes).  Frito Lay's Speed of Trust training course was custom-designed by FranklinCovey's Custom Solution's team.

    ORGANIZATIONAL CHALLENGE: Other Problems, Improve Employee Productivity, Failure to Achieve Goals
    TYPE OF ORGANIZATION OR INDUSTRY: Retail, Manufacturing
    Location: Plano, Texas, USA
    Date of Study: November 2009
    TYPE OF DOCUMENT: Video
    Pages: 0    Illustrations: 0
    FRANKLINCOVEY SOLUTION: Speed of Trust
    Author: N/A
  • From Ugly Duckling to Swan
    A Nordic division of Johnson & Johnson, Ortho-Clinical Diagnostics was hit by inactivity, and the whole organization needed a serious lift.  The new CEO knew about Stephen R. Covey's research as well as FranklinCovey's tools and contacted the FranklinCovey Nordic Approach office in Copenhagen. Within six months of launching FranklinCovey training, the company exchanged its yearlong place at the European bottom with a top position in the first quarter of 2006.

    ORGANIZATIONAL CHALLENGE: Failure to Achieve Goals, Improve Teamwork
    TYPE OF ORGANIZATION OR INDUSTRY: Healthcare/Pharmaceutical
    Location: Denmark
    Date of Study: 2006
    TYPE OF DOCUMENT: Success Story
    Pages: 4    Illustrations: 11
    FRANKLINCOVEY SOLUTION: xQ Survey (Execution Quotient)
    Author: Mogens Lange