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HAMILTON SUNDSTRAND'S INDUSTRIAL DIVISION AND THE 7 HABITS
Every two years, the aerospace and industrial products company, Hamilton Sundstrand, has its employees take a comprehensive employee satisfaction survey. This case study compares employee satisfaction scores before and after employees and managers had taken FranklinCovey's 7 habits training course. The study compares similar divisions at different times (2002 to 2007) to determine the level of "decay" in the effectiveness of the 7 Habits over time, and it identifies the management behaviors that were the most impacted by 7 Habits training.ORGANIZATIONAL CHALLENGE: Create a Winning Culture, Improve Employee Morale/Commitment, Improve Employee Productivity, Improve employee satisfaction, Improve Communication, Create a Unified Company Culture, Improve Teamwork
TYPE OF ORGANIZATION OR INDUSTRY: Manufacturing
Location: Connecticut, USA
Date of Study: August 2008
TYPE OF DOCUMENT: Case Study
Pages: 8 Illustrations: 0
FRANKLINCOVEY SOLUTION: The 7 Habits
Author: Dean W. Collinwood -
Home Improvement Store
Facing a gaps in interdepartmental communication, poor time management, and weak leadership skills, this home improvement company, which employs approximately 185,000 employees, implemented The 7 Habits of Highly Effective People, The 4 Roles of Leadership, and The 4 Disciplines of Execution. Along with an improvement in time management, this company has also seen improvements in its internal communication and in the cooperative efforts of its employees.
ORGANIZATIONAL CHALLENGE: Improve Communication, Improve Leadership Skills
TYPE OF ORGANIZATION OR INDUSTRY: Retail
Location: U.S.A.
Date of Study: 2001
TYPE OF DOCUMENT: Success Story
Pages: 1 Illustrations: 0
FRANKLINCOVEY SOLUTION: Leadership, The 4 Disciplines of Execution, The 7 Habits
Author: N/A -
HSBC Bank Brasil
HSBC in Brazil invested heavily in FranklinCovey training to improve productivity in its banks. 220 people were trained in the first year and 800 trainees were anticipated for the second year.ORGANIZATIONAL CHALLENGE: Improve Employee Productivity
TYPE OF ORGANIZATION OR INDUSTRY: Financial Services/Insurance
Location: Brazil
Date of Study: N/A
TYPE OF DOCUMENT: Success Story
Pages: 2 Illustrations: 0
FRANKLINCOVEY SOLUTION: The 7 Habits
Author: N/A -
Human Resources as Strategic Performance Partners: Six Keys to Creating a Heroic New Role for Human Resources Professionals
Human Resources professionals act as coaches, facilitators, and partners with executives and line managers in each of the following key initiatives: 1. Repositioning the Human Resources team with senior leadership as credible partners to unleash the power of employees; 2. Helping create organizational goal alignment by translating corporate strategy into division, department, team and individual goals; 3. Linking BHAGs to SDABs. Measure, record, and report productivity progress; 4. Identifying and facilitating interdependent behaviors vertically and horizontally; 5. Challenging “sacred cows” that can hinder execution by interfering with focus and inhibiting synergy; 6. Delivering training that links employee behavior to desired goals.ORGANIZATIONAL CHALLENGE: Failure to Achieve Goals
TYPE OF ORGANIZATION OR INDUSTRY: Consulting/Techology/Engineering Services
Location: N/A
Date of Study: N/A
TYPE OF DOCUMENT: White Paper
Pages: 16 Illustrations: 9
FRANKLINCOVEY SOLUTION: N/A
Author: N/A -
HURRICANE KATRINA AND THE 7 HABITS IN MISSISSIPPI
In 2004, the governor of Mississippi, U.S.A., created a new state employment services agency. This agency was a conglomeration of almost 800 employees from several previously separate state agencies and boards. In order to meld the hundreds of employees into a cohesive and effective organization, the state decided to implement The 7 Habits of Highly Effective People as the “cultural change agent.” Since implementing the training, leaders have noticed a significant improvement in the department.ORGANIZATIONAL CHALLENGE: Create a Unified Company Culture
TYPE OF ORGANIZATION OR INDUSTRY: Government
Location: Mississippi, U.S.A.
Date of Study: 2005
TYPE OF DOCUMENT: Success Story
Pages: 1 Illustrations: 0
FRANKLINCOVEY SOLUTION: The 7 Habits
Author: N/A

